Welcome to our Tenant Portal

What is MyTenancy?

MyTenancy is an online portal where you can view information related to your tenancy 24/7, including your current rent balance, repairs on your home, important documents, contact information etc.

You will also be able to pay your rent and request any repair work for your home.

Before you try to sign up

Before creating an account, you’ll need to ensure that you have:

• Access to a valid email account
• Provided Home from Home Housing Association with your date of birth and email address.
• Your tenant reference key/account code (if you do not know account code, you can obtain this by calling us)

Creating your MyTenancy account

Open your internet browser and enter the following URL into the address bar and hit the “Enter” key: https://housing.mytenancy.co.uk

Then follow the instructions provided on that web page, alternatively read the detailed user guide provided below.

Need help accessing the tenant portal? There is a handy user guide for you, find it here.